Events pile up, and your plan only counts a certain number of them as active. The good news is that archiving takes nothing away: it is routine list maintenance, not a sacrifice.
The active events limit
| Plan | Active events |
|---|---|
| Starter | 3 |
| Professional | 10 |
| Agency | Unlimited |
Only non-archived events count. An archived event stays browsable with all its data and occupies no slot.
The counter is at the top of the events list. When you are at the limit, the create button tells you so before you waste time filling in a form you could not save.
Archiving
From the event's menu, or from the event itself. What happens:
- The event becomes read-only: data, guests, campaigns and statistics all stay browsable, but not editable.
- It stops counting against the plan limit.
- It stays visible in the list, marked as archived.
Two rules worth knowing:
- Only concluded events can be archived. A future event cannot be, and that is not an oversight: it would be a way around the plan limit, keeping more events in preparation than it allows.
- An event with campaigns in the queue cannot be archived. If a campaign is scheduled or in flight, the system refuses: archived means stopped, and a campaign going out from a stopped event would contradict that. Cancel the schedule, or wait for the send to finish.
Restoring
Restoring makes the event active and editable again. It needs a free slot in your plan: if you are at the limit, archive something else first.
You typically need it for a recurring event, or to fix a historical detail that turned out to be wrong.
Duplicating
Duplicating copies the event's setup — details, options, image, mail settings — without copying the guests or the campaigns. It is the right way to start the next edition of a recurring event: change the dates and you are running.
What is not copied is deliberate: last year's guests are not this year's, and a campaign already sent must not go out again by accident.
Deleting
Deleting is permanent and takes the event away along with its guests and its statistics. It is not a firmer kind of archiving: it is data loss.
One important rule: an event with campaigns already sent cannot be deleted. Sent campaigns are the record of what went out, to whom and when — useful to you when somebody disputes having received something, and required by law. Archive instead.
When to archive, when to delete
The rule of thumb is simple: archive nearly always.
Delete only an event created by mistake, or a duplicate too many — that is, something that never really existed. Anything that had real guests deserves to stay: it is the history your address book grew from, and it is what lets you know, two years from now, who actually came.